Frequently Asked Questions

Standard check-in time is 3:00pm EST and check-out time is 12:00pm (noon) EST. Early check-in is accessible pending room availability. If the option for early check-in is not available, our Bell Team is happy to hold the guest's belongings while they explore the city until check-in. For late check-out requests we kindly recommend that guests inquire at the Front Office on the eve of their departure to confirm if this option is available.

The hotel is 30 minutes from LGA, 45 minutes from EWR and 60 minutes from JFK.

The hotel does not provide a shuttle to or from the airport. We recommend renting a car or taking a taxi. The taxi fare is approximately $45.00 each way from LGA and EWR and $80.00 each way from JFK.

We currently do not have overnight parking available.

Yes, we offer rollaway beds for $50 daily, only applicable to certain room types and subject to availability.

Connecting rooms are based upon availability with multiple room type variations. We will do everything possible to honor requests for connecting rooms.

Yes, we welcome pets under 50 lbs with a limit to one pet per guest room. There is a non-refundable $250.00 deposit cleaning fee for each pet stay.

Yes, the hotel will receive packages prior to a guest's arrival. There is a fee and that will vary depending on the size of the package.

Yes, all such requests are handled by the hotel's Exceptional Services Team. Please direct all inquiries to barclay@ihg.com.

The InterContinental New York Barclay is located on the corner of 48th and Lexington Ave, just 3 blocks away from the 6 subway line on 51st and Lexington Ave. Two blocks further to 53rd and Lexington Ave are the E and M subway lines. For trains, on the corner of 48th and Park Ave there is an entrance to Grand Central Station.

In order to protect the privacy of our guests, we do not allow any professional photography or videography in the hotel's public spaces without prior written permission from the hotel. For questions regarding photography, please contact Greg Murphy, Director of Specialty Markets, at 212-906-3117 or at greg.murphy@ihg.com.

We do not provide any babysitting services.

We love welcoming family travelers to InterContinental New York Barclay and our Midtown East location is nearby to numerous exciting attractions to enjoy in Manhattan with kids. The hotel offers several different room types and connecting rooms to choose from, accommodating your family’s needs. Children under 12 stay free, so long as they are sharing a room with their parents.